GoMedGo App
Last Updated: July 2025
Provided by: MedCapSky Revolution Pvt. Ltd.
1. Introduction
Welcome to GoMedGo, a mobile platform operated by MedCapSky Revolution Pvt. Ltd. This app allows patients and families to book trusted healthcare services at home. By using GoMedGo, you ("User") agree to these Terms and Conditions.
2. Who Can Use GoMedGo?
• You must be 18 years or older to create an account.
• You may book services for others (with their consent or legal authority).
• All personal and patient information must be accurate and updated.
3. Booking & Service Use
• Bookings are made via the GoMedGo mobile app.
• You'll receive confirmation after a provider is assigned.
• Be available at the scheduled time, maintain a safe environment, and follow care instructions.
4. Payment Terms
• Pay through UPI, cards, or net banking.
• Some services may offer Cash on Delivery.
• Prices are transparent; receipts are provided after payment.
5. Cancellation & Refunds
• You can cancel or reschedule within the app.
• Free cancellations allowed up to 2 hours before the appointment.
• Refunds (if applicable) are processed within 5–7 working days.
6. Service Provider Responsibility
• All providers are verified, trained, and follow hygiene/safety protocols.
• Report issues via app or customer support.
7. Code of Conduct
• Treat providers with dignity.
• No harassment, threats, or misuse.
• Violations may lead to account suspension or legal action.
8. Medical Limitations & Legal Warnings
• Providers cannot perform surgeries, give restricted medications, or handle emergencies.
• For emergencies, contact hospitals or ambulances immediately.
➤ **Sex determination during pregnancy is strictly prohibited. Violations will lead to legal action under PCPNDT Act.**
➤ **Any abuse or harassment of providers is a criminal offense and will face strict legal action.**
➤ **MedCapSky is not liable for outcomes from off-platform services. Repeat direct hiring of providers bypassing GoMedGo will result in:**
• Permanent account ban
• Legal action
• Applicable fines or penalties
9. Privacy & Data
• Your data is protected and never sold.
• Relevant information is securely shared only with care professionals.
10. Platform Rights
MedCapSky may modify services, pricing, or terms. Misuse may lead to service suspension. Updates will be notified via app.
11. Contact & Support
📧 info@medcapsky.com
📞 +91 9208432221
🌐 www.medcapsky.com